Under general supervision, performs administrative duties and provides technical assistance in obtaining funding for student scholarships; ensures the enrollment of Muckleshoot students into Higher Education and Vocational programs, providing support services as needed. The director makes Award Letters and Approves Awards to Muckleshoot Tribal members. The director will work with the Exec. Dir. of Adult and Higher Education to set department vision and strategic planning aligned with the division.  The director will lead the Financial Aid office/MIT Scholarship Department in establishing and communicating clear expectations of employees, defining and ensuring high quality and efficient delivery of service, reviewing and refining policy, streamlining internal and external processes, and establishing and maintaining accountability through laser fiche, current data bases such as One Tribe, and, other software and analytics as needed.

The director is responsible for promoting and maintaining ethics, integrity, accuracy, and timeliness in the delivery of financial aid/scholarship, providing comprehensive information and clear policies and procedures for students and their parents/guardians and families to make informed decisions regarding the financing of their education, and clarifying the types of financial assistance to the students.

1. Establish and maintain a computerized information database on all Muckleshoot Tribal Members who are new or currently enrolled in a college, university, vocational program, transitional services, and private school assistant program.
2. Establish partnerships and act as a liaison between the Muckleshoot tribe and the Financial Aid department of all the institutions of higher education and vocational programs that Muckleshoot students are attending.
3. Develop, facilitate and assess workshops to ensure that students fully learn the process of completing admission applications, FAFSA forms, scholarship application, budget analysis and all of the required assurances (i.e. certification of tribal enrollment, copies of grades etc.)
4. Assure that all new and enrolled students complete and submit all their paperwork in a timely manner to the Institutions they are attending and to the Financial Aid/Scholarship staff.
5. Assure that all student educational information is confidential and is only viewed by appropriate staff and committee members.
6. Work with Tribal College staff to establish a seamless recruiting & support system for Muckleshoot Students.
7. Maintain productive work relationships while considering multiple perspectives.
8. Demonstrates awareness of others' social identities (i.e. race, gender, disability status, religion, etc.) and their relevance in the workplace.
9. Responsible for working with the Exec. Director of AHE for overall vision and goals of Financial Aid/Scholarship Department, and for communicating the vision and goals with constituencies.
10. Act as a liaison between the department and other identified stakeholders.
11. Coordinate with the Exec. Dir. of AHE on department goals, objectives and assessments in alignment with the division and Strategic Plan.
12. Foster a commitment to excellent student-centered service.
13. Represent the Financial Aid/Scholarship Department at meetings, various associations and committees.
14. Facilitate regular team planning meetings.
15. Responsible for facilitating the resolution of customer service complaints and/or concerns.
16. Update Financial Aid policies and procedures in conjunction with changes in institutional, state and federal regulations, and communicate pertinent changes with stakeholders.
17. Ensure annual updates and other parameter changes are made to the Financial Aid software.
18. Develop procedures to enhance collaboration with Student Affairs departments to promote effective enrollment management at the college.
19. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

Required:

• Graduation from an accredited college or university with a Bachelor’s degree in finance or relevant field.
• A valid Washington State driver’s license is required at the time of appointment or at a time set by the Tribe.
• 1-2 years’ experience in a Management position in Finance or relevant field.
• 1 year experience in working in a Finance of Business Department.

Preferred:

• 1-2 years’ experience in Adult & Higher Education

Knowledge of:

Theories, process and practices relating to community college, universities, and vocational programs;

Development of creative and effective workshops on Financial Aid and enrollment process;

Effective organizational skills in management, including successful program planning;

Native American people and cultural customs;

Working with budgets;

Working in a Banking or Mortgage Loan processing environment;

Expert knowledge of State and Federal Loan compliance criteria. 

Skill/Experience:

Developing documentation of technical and non-technical audiences and preparing training materials for users;

Using productivity tools to convey ideas;

Oral and written communications.

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential duties of this class. Work is performed mostly in office settings; while performing the duties of this job, the employee is frequently required to sit and talk or hear; the employee is occasionally required to walk; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms; Employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus; The noise level in the work environment is usually moderately quiet.